This policy takes effect from 1 November 2026 and is in response to the following:

Two companies moving offices without prior or post notification – you had to turn up, find out they’re not there anymore, despite the fact they send quite a lot of emails routinely didn’t mention it

A phone belonging to a Deaf person was investigated as it was receiving a high number of calls, most calls were determined to be scam bank calls, but some were from companies/organisations who knew the phones owner is Deaf. That Deaf person has joked in the past that they were unable to answer their phone as it was “on silent”, each individual reminded of that, didn’t get the joke nor actually understand why it’s not possible for calls to be answered at all. That mobile number was ceased on 1 November 2026 and you will no longer even be able to send them a text message either

There is a dyslexic person who is unable to follow a very large percentage of emails sent to them

There is a blind person who should be getting messages in braille, but are highly graphical emails which software is unable to read out. This person no longer uses software to “read” emails to them. They now expect any messages to be in braille

There is an increase in emails from banks and such, “annual” emails from the likes of PayPal, Microsoft to let you know once again, they’ve made their terms and conditions even simpler to understand than the year before

From 1 November 2026 these emails are being classified as “circulars” or spam, easily identified as “do not reply” mostly sent by banks, we’re starting to reclassify these as “do not read” instead

All spam emails will now be reported to spamcop.net and the ICO as you should have the owners consent to email them under GDPR regulations

Two companies have been spotted sending very similar emails, three times a week, so if you find your now banned/blocked from sending emails, this will be the reason. One company is not the correct recipient of email and they keep sending email after email, these will be sent on to the ICO in the next few days

Stated above one person is Deaf and despite this needs to make a “phone call” once every 90 days to keep their SIM card active, hopefully you can see where this is going, this person usually ends up with a new number every time the SIM card is disconnected and this has caused the user in good faith to provide their number for mobile verification, not being completely aware their SIM will be disconnected. This has prevented them from unsubscribing from emails they do not wish to receive, these senders will now be banned, preventing any further messages